We're Here For You
We understand all Australians are impacted in these times
To assist you during this time, Yamaha dealerships remain open for business, delivering product sales, service and repairs. We are all in this together, and the health and safety of our customers and employees continues to be our highest priority. To find out about available services and/or specific health and safety measures put in place in your area, please contact your local Yamaha dealer.
If you have any Yamaha Motor Finance related questions, please contact YMF on 1800 123 100
If you have any Yamaha Motor Insurance related questions, please contact YMI on 1300 794 454
A Message for Our Victorian Customers & Community
Key information regarding the limited Yamaha dealership operations during the lock-down period.
Although our dealerships are impacted by the Stage 4 lock-down restrictions which are in effect within metropolitan Melbourne and the Mitchell Shire, many of our dealerships still have the ability to support our valued customers & community within the stipulated Government framework. In particular, Yamaha has an obligation to support defined essential services. Please contact your local dealer if you are a defined essential service & require support during this time. Simply head to the Yamaha dealer locator.
We have worked with our dealership partners to ask them to create measures to ensure the safety & well-being of our customers & staff in line with the State Governments Health & Human Services Guidelines.
For regular updates from the Victorian State Government, please visit their dedicated Coronavirus website.
COVID-19 FAQs
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Are Yamaha dealerships still open?
Yes, most Yamaha dealerships remain open for product sales, servicing, repairs, parts and accessories. Please contact your local Yamaha Dealer to confirm specific operating hours and available services. Find A Dealer
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Does my Yamaha dealership offer a pick-up and collect service?
Each individual dealer has put in place their own policies and procedures when it comes to servicing. Please contact your local Yamaha Dealer to confirm your servicing options. Find A Dealer
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Will my warranty be impacted if my Yamaha product is unable to be serviced as prescribed in my Warranty/Owners Manual?
If we are unable to service your Yamaha product due to current restrictions, your Yamaha Warranty will remain intact. Please contact your local Yamaha Dealer to confirm your current Warranty status. Find A Dealer
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Can I still buy spare parts, merchandise and accessories?
Our parts and accessories businesses continue to operate as normal. You can order directly from your local Yamaha dealer or visit www.shopyamaha.com.au. -
Is Yamaha Motor Finance offering any special assistance to its customers?
Yamaha Financial Services is committed to supporting our customers through these uncertain times.
We understand some customers may be experiencing uncertainty and financial pressures during this time. If you have financial concerns or have been impacted as a result of current conditions, please contact our office so that we can assist with hardship support options:
- YMF Australia customer please call: 1800 123 100
- Alternatively you can complete this online form and we will contact you via email
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What health and safety measure has Yamaha put in place?
The health and safety of our customers and employees is paramount. For your peace of mind, our dealers have implemented cleaning, hygiene and social-distancing measures, based on best-practice advice from governments and health authorities. Please contact your local Yamaha Dealer to confirm the specific health and safety measures they have in place.